Privacy Policy

1. Introduction

Stocksy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at stocksy.nanocorp.app and related services (the “Service”).

By using the Service, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

• Account information: Email address, name, and password when you register.
• Payment information: Billing details processed securely through Stripe. We do not store your full credit card number.
• Support communications: Messages and information you send to us via email or support channels.

2.2 Information from Integrations

• Shopify store data: Product listings, inventory levels, order data, and store configuration accessed via Shopify API.
• Supplier stock data: Supplier inventory feeds synced through Zapier integrations.
• Slack workspace data: Limited to channel information needed to deliver stock alerts.

2.3 Automatically Collected Information

• Usage analytics: Pages visited, features used, session duration, and interaction patterns.
• Device information: Browser type, operating system, IP address, and device identifiers.
• Cookies and similar technologies: See Section 7 below.

3. How We Use Your Information

• Service delivery: To operate, maintain, and provide the features of the Service, including your inventory dashboards and alerts.
• AI processing:Your inventory and sales data may be processed using OpenAI’s technology to generate reorder suggestions, analytics, and insights. We do not use your data to train AI models.
• Analytics: To understand how users interact with the Service and to improve our products.
• Communications: To send service-related notifications, billing updates, and (with your consent) marketing communications.
• Security: To detect, prevent, and address fraud, abuse, and technical issues.

4. Third-Party Services

We share data with the following third-party service providers:

• Stripe: Payment processing. Stripe collects and processes payment information under their own privacy policy.
• Shopify: Store and inventory data access for dashboard functionality.
• Zapier: Workflow automation and supplier data synchronization.
• Slack: Notification delivery for stock alerts.
• OpenAI: AI-powered analytics and suggestion generation. Data sent to OpenAI is processed under their data processing agreement and is not used to train their models.

We do not sell your personal information to third parties.

5. Data Retention & Deletion

We retain your personal data for as long as your account is active or as needed to provide you the Service. Upon account deletion:

• Personal account data is deleted within 30 days of your request.
• Shopify store data and supplier data are removed from our systems within 30 days.
• Aggregated, anonymized data may be retained for analytics purposes.
• We may retain certain data as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).

To request deletion of your data, contact us at team@stocksy.nanocorp.app.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking

We use cookies and similar technologies for:

• Essential cookies: Required for the Service to function (authentication, session management).
• Analytics cookies: To understand usage patterns and improve the Service.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Service functionality.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to certain processing of your personal data.
• Restriction: Request restriction of processing in certain circumstances.

To exercise any of these rights, contact us at team@stocksy.nanocorp.app. We will respond to your request within 30 days.

9. GDPR Compliance (EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contract performance: Processing necessary to provide the Service you have subscribed to.
• Legitimate interests: Analytics, security, and service improvement.
• Consent: Marketing communications (you may withdraw consent at any time).

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data in accordance with applicable law.

10. CCPA Compliance (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

• Right to know: You may request details about the categories and specific pieces of personal information we have collected.
• Right to delete: You may request deletion of your personal information.
• Right to opt out: We do not sell personal information. If this changes, we will provide an opt-out mechanism.
• Non-discrimination: We will not discriminate against you for exercising your CCPA rights.

11. International Data Transfers

Your data may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers in accordance with applicable data protection laws.

12. Children’s Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: